Privacy Policy

How we protect and handle your personal information

Effective Date: July 1, 2025
Last Updated: July 1, 2025

Privacy at a Glance

Secure by Design

Industry-standard encryption and security measures

Your Control

Access, update, or delete your data anytime

Transparent

Clear information about data collection and use

1 Introduction

Xtatehub ("we," "our," or "us") operates a property management platform connecting tenants, landlords, and HOA administrators. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

2 Information We Collect

Personal Information

Account details (name, email, phone)
Property information and addresses
Payment methods and transaction history
Messages and issue reports

Automatic Information

Device and usage data
IP addresses and location information
Platform activity and interaction patterns

3 How We Use Your Information

We use your information to:

Property Management

Provide property management and payment services

Communication

Facilitate communication between users

Payments

Process payments and send notifications

Security

Verify identities and prevent fraud

4 Information Sharing

Within the Platform

We share relevant information between connected users (tenants, landlords, HOA admins) necessary for platform functionality.

Third Parties

We share information with:

  • Payment processors for transactions
  • Service providers for platform operations

5 Data Security

Industry-Standard Protection

We protect your information using industry-standard security measures including encryption, access controls, and security monitoring.

6 Your Rights

Access & Update

Access and update your account information

Delete Data

Request deletion of your data

Communication Preferences

Manage communication preferences

Data Copy

Request a copy of your personal information

Privacy Questions?

We're committed to protecting your privacy. Contact us with any questions.

Email

privacy@xtatehub.com